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Configuring Microsoft Outlook 2007 or 2010 for your POP3 email

These screen shots were taken under Windows Vista with Outlook 2007.

  1. Open Outlook
  2. From the "Tools" menu, choose "Account settings..."

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  3. In the "Account Settings" window, with the e-mail tab selected, click new
  4. In the "Add New E-mail Account" window, ensure the first option is selected and click next

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  5. DO NOT enter details into the next window. Tick the "Manually configure..." option below and then click next

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  6. Select "Internet E-mail" and then click next

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  7. Enter "Your Name" as either your name or your company's name.
  8. Type in the "E-mail Address" which we have allocated to you.
    For example:
  9. Ensure "Account Type" is "POP3"
  10. Your Incoming mail server is "".
  11. Your Outgoing mail server (SMTP) is "".
    Customers using a Wanadoo/Freeserve internet account MUST set their outgoing mail server to "". All other SMTP servers are blocked by this Internet Service Provider.
  12. Your User Name usually matches your full email address, such as ""
  13. Your Password is as supplied by us. (If you have forgotten either of these details, please phone us for help)
  14. Make sure the "Remember password" option is ticked (tick)
  15. Click on more settings

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  16. Select the outgoing server tab, and tick (checkbox) the option "My outgoing server (SMTP) requires authentication".

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    Customers using an AOL internet account must also do the following:

    Select the advanced tab, and change the number next to "Outgoing server (SMTP)" from 25 to 587

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    The default port number 25 is filtered by AOL, and may cause your outgoing emails to be blocked!

  17. Click on ok
  18. Click on next
  19. Click finish to close the window.

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You are now ready to send and receive email from your account.